Withdrawals and refunds
If a runner wishes to withdraw from either the FreshChoice Kepler Challenge or FreshChoice Luxmore Grunt before the event, the following cancellation fees will apply. Refunds are calculated on race entry fees and do not include any additional items you may have ordered. The latter will be refunded as appropriate.
- Up until 30th September – $60 NZD cancellation fee
- From 1st October to 15 days prior to race day – 75% cancellation fee
- 1-14 days prior to race day – No Refund
- On race day or after race day – No Refund
Should you wish to withdraw your entry, please go to your Kepler Account and click "withdraw". We will credit the card you used to pay with minus any appropriate cancellation fee. If you have items you'd still lke to purchase as part of your initial order (eg a tee), or you paid using alternative method, please send an email to the race secretary via firstname.lastname@example.org